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- FREE flat rate shipping for orders over $300 (except WA & NT)
- Shipping $12.00 Australia wide under $300
- Shipping $15.00 WA & NT
- Cases (Beer, RTD, Premixed & Wine) attract a surcharge due to weight
A family-owned business that has been operating for over twenty years. Family is personal and powerful - an independence that lets us set our own standards and write our own rules.
As Online Premium Liquor Specialists, we are passionate about providing competitive pricing and superior customer service to our community.
We strive to provide Top Quality Liquor & Alcohol and aim to place the customer at the heart of every decision that we make. We are dedicated to providing you with the finest products, ensuring that we continually grow our range to adhere to the ever-expanding needs of our customers.
We still operate several storefronts within Western Sydney and have been doing so for over twenty years.
LIQP700354364
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, contact us through your CellarsMarket account. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Shipping
To return your product, you need to mail your product to: 11 Hill End Road Doonside NSW 2767.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
The term 'monkey shoulder' harks back to our whisky making heritage. It’s a reference to a condition that maltmen sometimes picked up while working long shifts, turning the barley by hand. It had a tendency to cause their arm to hang down a bit like a monkey’s, so they nicknamed it 'monkey shoulder'.
Whilst our maltmen are among the few who still turn the barley manually, working conditions have changed which means this injury has been consigned to the past.
Today, the name Monkey Shoulder lives on as an affectionate tribute, to honour the hard graft of all the maltmen past and present. Cheers!
ABV 40%
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