Suntory Haku Japanese Vodka 700ml

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Shipping & Delivery Policy
  • FREE shipping on orders over $300 (Excluding WA & NT)
  • NSW & ACT - $10
  • VIC, QLD, TAS, SA & WA - $15
  • NT - $20

Delivery Schedule

  • NSW - Generally 2-4 business days.
  • All other states - 3-8 business days.
  • *Please note these are only estimates*

Dry Zones (Alcohol-restricted areas)

We offer our shipping services Australia-wide, except for areas that are classified by the Australian Government as 'dry zones' or alcohol-restricted areas. It is against the law to consume alcohol outside licensed premises within these areas. If the delivery address provided to us is located within a restricted area, your order will be placed on hold and initial contact will be made. If an alternate address is not provided, the order will be cancelled and funds will be reimbursed to your bank account. 

 

Payment Methods

Stripe

PayPal

About Us

Welcome to Bains Liquor, your trusted source for premium Whiskies and Spirits in Sydney. As a family-owned business with over 18 years of experience in the liquor industry, we have built a reputation for offering an extensive range of quality products with a commitment to exceptional customer service.

Our selection of Whiskies and Spirits is carefully curated from around the world, catering to the tastes of connoisseurs and casual drinkers alike. Whether you're a seasoned enthusiast or just starting to explore the world of spirits, through our extensive range you will find the perfect bottle to enjoy with family and friends.

We understand the importance of convenience and efficiency, which is why we offer prompt delivery to your doorstep with delivery to customers Australia-wide.

At Bains Liquor, we take pride in providing a unique shopping experience that is founded on quality, expertise, and personalised service. We look forward to serving you and sharing our passion for the finest Whiskies and Spirits.

Liquor License

LIQP700351179

Returns & Refunds Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us through your CellarsMarket account. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return/exchange questions at through your CellarsMarket account.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you received the wrong item so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Shipping 

To return your product, you need to mail your product to 110 Oxford St Cambridge Park NSW 2747 Australia. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Alcohol Policy

Buyers must be at least 18 years old and located outside a designated dry zone to purchase alcohol.

Haku is the Japanese craft vodka from the House of Suntory. The name Haku means ‘white’ in Japanese and refers to the Japanese white rice that is the origin of the liquid and can also be read as ‘brilliant’ – a tribute to the craft of mastering a clear, clean, and luminous vodka.

Haku is made with 100% Japanese white rice and has 3 distinct steps in the distillation process. First, Japanese rice is fermented and distilled through a pot still to create a rice spirit in Kagoshima, then, the rice spirit is distilled a second time through 2 different processes in a pot still and column still to create a uniquely flavoured spirit and then finally blended and filtered through bamboo charcoal in Osaka.

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